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WELCOME TO LILYS STORE

Free shipping to most country by AliExpress Standard Shipping!

If you want to receive them fast, choose EMS/DHL/FEdex.

Important Notice for Russia buyer: PLS write you full name, otherwise the

Courier will not dispatch the package.

How to choose correct size:

1, Our size is not standard US size, and it is only equal to foot length! 2, The size standards of different countries or different manufacturers are different,your foot length is the sole criterion for choosing size. 3, Foot length is not insole length,and it is also not the shoes inside length. Normally,Inside length = foot length +0.5~1 cm 4, Please measure your foot length carefully. 5, Please check the size table to choose your foot length. For example,for 24 cm,the size7 is correct. 6, If you really dont know what size is correct,you can send a message under your order to tell me your foot length and your usual size. For example,your message:23 cm,Europe size 36. after we see your message,we will choose you the correct size for you. Tips:Due to the different batches of products, the colors and patterns of Plush lining maybe different from the photos. Size or Fit Issues: 1) The sizes are illustrated with specific measurements in the detailed specifications. Please check the specifications before you place an order. Normally the allowable differences in the size are approximately 1~3 mm in measurement. If you find the size of the products do not fit you, you can directly contact us. Color Mismatch: 1) Differences in color may be caused by some other reasons such as color reflection in the monitor, lighting, background etc. However, if you believe that the item received is in wrong color, please contact us to see if a return or refund is possible. Shipment: 1) When you place an order, please choose a shipping method and pay for the order including the shipping fee. We will send the items within 7 days once your payment is completed. 2) We do not uarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected. Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments. 3) The shipping cost does not include any import taxes, and buyers are responsible for customs duties. Returns: 1) We do our best to serve our customers the best that we can. 2) We will refund you if you return the items within 15 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss. 3) The buyer will be responsible for the shipping fees to return the items. Feedback: 1) Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services. 2) If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.

Return Policy

If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.

Seller Service

On-time Delivery: If you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).
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