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Shipment: ---------------------------
When you place an order, please choose a shipping method and pay for the including the shipping fee .We will send the items with in 2 to 7days once your payment is completed. We do not guarantee delivery time on all international shipments due to difference in customs clearing times in individual country, which may affect how quickly your product is inspected. Please note that buyers are responsible for all additional fees, brokerage fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery. We will not refund shipping charge for refused shipments. The shipping costs do not include any import taxes, and buyers are responsible for customs duties.
Returns: ------------------------------
We do our best to serve our customers the best that we can. We will refund you if you return the items within 15 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original condition. If the items are damaged or lost when they are returned, the buyer will be responsibility for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss. The buyer will be responsible for the shipping fee to return items.
Warranty& Maintenance:------------
We offer the 1 month free replacement. Buyer may request for a replacement within 15 days from your receipt of the product. The buyer should return the product in original conditions to us and should bear the shipping costs for return. If any part is required to be replaced, the buyer should pay for the costs of the parts to be replaced. Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
Size or fit issues: --------------------
The sizes are illustrated with specific measurements in the detailed specifications. Please check the specifications before you place an order. Normally the allowable differences in the size are approximately 0.1-0.5 inch in measurement. If you find the size of the products do not fit you, you can directly contact us.
Color Mismatch:-----------------------
Differences in color may be caused by some other reasons such as color reflection in the monitor, lighting, background etc. However, if you believe that the item received is in wrong color, please contact us to see if a return or refund is possible.
Feedback: -------------------------------
Your satisfaction and positive is very import to us, Please leave positive feedback and 5 stars if you are satisfied with our items and services. If you have any problems with our items or services, please feel free to contact us first before you have negative feedback. We will do our best to solve any problems and provide you with the best customer services.
Return Policy
If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
Seller Service
On-time Delivery: If you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).Terrific Limited JI PU M to 4XL Mans Winter New Design Slim Thickness Cotton Made Coat,Solid 100% Cotton Cashmere Inner side coat,Hat remove
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